What is Toma?
Toma is a cutting-edge AI platform designed specifically for automotive enterprises, providing AI Coworkers that revolutionize customer interaction and sales processes. These AI Coworkers are capable of handling every inbound call, engaging with every lead, and booking appointments autonomously, ensuring no opportunity is missed. The system is built with robust production safeguards to maintain high-quality interactions and compliance with industry standards.
Key features include natural language processing tailored for automotive terminology, seamless integration with existing CRM and DMS systems, and real-time analytics to track performance. The AI Coworkers can answer questions about vehicle inventory, schedule test drives, provide financing information, and even handle service appointments. This frees up human staff to focus on more complex tasks and personal customer relationships.
Benefits are substantial: increased lead conversion rates, reduced response times, 24/7 availability, and consistent customer experiences. Dealerships using Toma report higher appointment show rates and improved customer satisfaction. The platform is scalable, handling high call volumes during peak times without additional staffing costs.
Use cases include busy dealerships overwhelmed with inbound calls, service departments needing to manage appointment scheduling, and B2B sales teams requiring efficient lead qualification. Technical details include cloud-based deployment, API access for custom integrations, and machine learning models that improve over time based on interaction data. Security measures ensure data privacy and compliance with automotive regulations.
Toma is ideal for automotive groups looking to leverage AI to drive efficiency and revenue. Its AI Coworkers act as an extension of the sales and service teams, working around the clock to capture every opportunity. With Toma, automotive enterprises can transform their customer engagement strategy, reduce operational costs, and achieve measurable growth.
Use Cases
Key Features
AI powered inbound calls lead engagement automation appointment booking natural language processing CRM/DMS integration real time analytics vehicle inventory queries test drive scheduling financing information service appointment handlingWho is it for?
automotive dealerships, sales teams, service departments, customer experience managers, automotive enterprises, call center managers
