What is Stylo?
Stylo is the #1 Zendesk AI assistant, purpose-built to delight both agents and customers with every interaction. It integrates seamlessly into every Zendesk ticket, automatically understanding the customer problem, finding the right solution, and drafting a reply for agents to review and paste. This dramatically reduces response times and frees agents to focus on complex issues. Stylo offers a suite of apps including Stylo Assist, Stylo Sentiment Scores, Stylo Voice AI, and Stylo Scribe. Stylo Assist provides AI-powered reply suggestions, while Sentiment Scores analyze customer emotions to prioritize tickets. Voice AI enables natural language phone support, and Scribe helps draft, translate, and improve Help Center articles. A key feature is the ability to customize Stylo's tone and style to match your brand voice, ensuring consistency. The platform leverages integrations with popular tools to enrich AI context, making suggestions more accurate. Stylo also provides a free monthly report on Help Center readiness for AI, helping you optimize content. Use cases include customer support teams in e-commerce, SaaS, finance, and healthcare that use Zendesk. Technical details: Stylo operates as a cloud-based app within Zendesk, requiring no complex setup. It uses advanced natural language processing and machine learning models trained on support interactions. Pricing is subscription-based with plans for different team sizes and feature sets. The app is SOC 2 compliant and ensures data privacy. With Stylo, agents can handle tickets up to 50% faster, improve customer satisfaction scores, and reduce burnout. It's the all-in-one AI solution for modern support teams.
Use Cases
Key Features
AI reply suggestions sentiment analysis voice AI support help center drafting brand voice customization seamless Zendesk integration ticket prioritization multi language translation free AI readiness reportWho is it for?
customer support agents, Zendesk administrators, e, commerce support teams, SaaS customer success, finance help desks, healthcare support teams
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