What is Dodo?
Dodo is the leading AI receptionist purpose-built for veterinary and dental clinics, trusted by hundreds of practices worldwide. It handles inbound calls, appointment scheduling, FAQs, and patient intake with human-like conversation, reducing staff workload and ensuring no call goes unanswered. Dodo integrates deeply with every major Practice Management System (PMS) including Avimark, Cornerstone, eVetPractice, and more, enabling seamless two-way data sync. This means appointments are automatically booked, modified, or canceled in your PMS without manual entry. Dodo also supports multi-location clinics with centralized management and call routing.
Key features include: 24/7 availability, natural language understanding, custom workflows for common scenarios (e.g., vaccine reminders, prescription refills), and escalation to human staff when needed. The system is built with enterprise-grade security: HIPAA and GDPR compliant, end-to-end encryption for all voice data, and full audit logs for compliance. Dodo's voice AI is trained on medical terminology specific to veterinary and dental fields, ensuring accurate handling of pet names, medications, and procedures.
Use cases include reducing no-shows with automated reminders, handling after-hours emergencies by triaging calls, and freeing front desk staff to focus on in-person care. Clinics report up to 40% reduction in missed calls and 30% time savings on administrative tasks. Dodo is also ideal for high-volume clinics that need to manage overflow without hiring more staff.
Technical details: Dodo uses advanced ASR and NLU with low latency (<500ms response time). It supports multiple languages and can be customized with clinic-specific scripts. Deployment is cloud-based with 99.9% uptime SLA. Onboarding typically takes 1-2 weeks, including PMS integration and voice customization. Pricing is per-call or per-minute, with volume discounts available.
Use Cases
Key Features
/7 availability natural language understanding appointment scheduling patient intake custom workflows human escalation HIPAA compliance GDPR compliance multi location support PMS integrationWho is it for?
veterinary clinics, dental clinics, practice managers, veterinary receptionists, dental receptionists, multi, location clinics
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