What is folk 2.0?
folk 2.0 is a beautifully simple, integrated, and proactive CRM designed to capture the full context of your relationships in one place. It eliminates busywork by leveraging AI Assistants that automate tasks like follow-ups, note summarization, research, and workflow automation. With a 4.9 rating on Product Hunt, 4.8 on the Chrome Store, and 4.5 on G2, folk is trusted by businesses to streamline customer relationship management.
Key features include the Follow-up Assistant, which scans email and WhatsApp conversations to detect inactivity and pending next steps. It sends notifications with personalized, pre-written follow-up suggestions tailored to your tone and conversation history. You stay in control by choosing inactivity thresholds, which contacts to include, and where to receive notifications (in-app, email, or contact profiles). The Recap Assistant automatically generates AI summaries of interactions with any person, company, or deal, scanning emails, meetings, notes, WhatsApp messages, LinkedIn activity, and more. It provides a concise brief answering who last interacted, what was discussed, and next steps, saving you from scrolling through lengthy threads. The Research Assistant enriches company data and generates detailed research notes by scanning the web, ensuring you have up-to-date insights. The Workflow Assistant automates email sending and personalization based on triggers, handling trigger scanning, email generation, and sending.
folk 2.0 integrates multi-channel data into one CRM, offering a unified view of all interactions. It is ideal for sales teams, account managers, and entrepreneurs who need to manage relationships efficiently. Benefits include increased productivity, reduced manual data entry, and improved follow-up timing, leading to more closed deals. Technical details: it works as a web app and browser extension, with AI models trained on your communication patterns. Pricing is subscription-based with tiers for individuals and teams. Use cases include sales pipeline management, client onboarding, partnership nurturing, and event follow-ups. folk 2.0 transforms CRM from a passive database into an active assistant that helps you sell more.
Use Cases
Key Features
Follow up Assistant Recap Assistant AI note summarization workflow automation conversation scanning personalized suggestions inactivity detection multi channel integrationWho is it for?
Sales teams, account managers, customer success managers, small business owners, freelancers, marketing professionals
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