Shadow is an AI-powered coworker designed specifically for sales teams. It functions as a central hub that joins your calls, remembers every piece of information your team has learned, and works alongside you across all your tools. Underneath, it consists of a crew of specialist agents that handle different aspects of the sales process, from lead qualification to post-call follow-ups. Shadow integrates seamlessly with your CRM, email, and calendar, ensuring that no detail is lost and every interaction is optimized.
Key features include real-time call transcription and analysis, automatic note-taking, and intelligent summarization. Shadow can extract action items, identify customer pain points, and suggest next steps. It also provides coaching by highlighting successful techniques and areas for improvement. The AI agents work collaboratively, so you can delegate tasks like drafting emails or updating records without switching contexts.
Benefits are substantial: sales teams report up to 30% more time selling, reduced manual data entry, and improved close rates. Shadow ensures consistency across the team, as every rep has access to the same collective knowledge. Use cases range from onboarding new hires faster to scaling high-performing sales processes. Technical details include support for major CRMs (Salesforce, HubSpot), video conferencing platforms (Zoom, Google Meet), and email providers (Gmail, Outlook). Security is a priority, with end-to-end encryption and SOC 2 compliance.
Shadow is built by Converse AI Inc., a company focused on augmenting human productivity with AI. It is available as a monthly subscription with tiered pricing based on team size and feature access. The pricing model is per user per month, with discounts for annual commitments. A free trial is offered for teams to experience the value firsthand.
sales representatives, sales managers, sales operations teams, account executives, business development reps, customer success teams
HiCall is a revolutionary AI-powered call assistant that enhances your phone conversations in real-t...
Free
Gong is the leading Revenue AI OS, designed to transform how go-to-market teams capture, analyze, an...
Freemium
Pitch Patterns is an AI-powered sales call analysis and coaching platform that helps sales teams imp...
Freemium
Salesfinity is an AI-powered dialer that revolutionizes sales calls by eliminating wait times and ma...
Subscription