What is Serif?
Serif is an AI email assistant designed to manage your inbox like a dedicated employee, seamlessly integrating with Gmail and Outlook. It automates repetitive email tasks such as answering customer inquiries, collecting documents, sending quotes, and chasing unpaid invoices, freeing you to focus on higher-value work. Trusted by leading brands, Serif processes over 11 million emails monthly, saving users more than 150,000 hours each month.
Key features include one-click integration with your existing email account—no new tools to learn—and an adaptive learning system that analyzes your past emails to draft replies in your style. Serif starts by suggesting drafts for your review, ensuring accuracy and building trust. Once you're comfortable, you can activate autopilot mode, where Serif handles low-risk scenarios independently while escalating complex issues to you for approval.
Serif excels in diverse use cases: it sorts listener notes, research, and partnership pitches for media teams; handles billing, refunds, and support tickets for customer service; routes shared charges and vendor invoices for property management; manages bookings and availability in multiple languages for hospitality; processes vendor invoices and statements for finance; and even prices custom quotes for roofing or construction based on your rates. It also assists with contracts, signatures, and lender threads.
Technical details: Serif operates securely within your inbox, using encryption to protect sensitive data. It learns continuously from your interactions, improving its drafting accuracy over time. The system supports multiple languages and can handle complex routing logic, ensuring every email reaches the right person or is answered automatically. With Serif, you gain an extra hand that works 24/7, reducing response times and eliminating inbox clutter. Whether you're a small business owner or part of a large enterprise, Serif transforms email management from a daily grind into a streamlined, efficient process.
Use Cases
Key Features
one click integration adaptive learning draft suggestions autopilot mode email automation customer inquiry handling invoice chasing document collectionWho is it for?
media teams, customer service teams, property managers, hospitality professionals, small business owners, freelancers, sales teams
