What is Manuel?
Manuel is the #1 AI assistant for installation companies, designed to be a smart colleague in your pocket. It provides instant answers to technical questions from a vast database of over 10,000 guides and the collective knowledge of your own team. With Manuel, technicians can type or record a question and receive a clear, sourced answer within seconds—no searching, no calling, no hesitation. This eliminates the need to interrupt senior staff repeatedly, reduces dependency on experienced engineers, and prevents knowledge loss when key people leave. Key features include 24/7 availability, voice input, source verification, and seamless integration with existing documentation. Benefits include higher first-time fix rates, fewer repeat visits, reduced downtime, and faster onboarding for new technicians. Use cases range from diagnosing error codes and finding correct parameters to locating specific components or tools. Technical details: Manuel accesses a centralized knowledge base that grows with every interaction, ensuring that solutions are stored and shared across the team. It supports both text and voice queries, making it easy to use on the job. By providing immediate, accurate answers, Manuel helps technicians work more efficiently, reduces stress during customer-facing situations, and ultimately increases profitability. Whether you're a senior engineer or a new hire, Manuel ensures you have the right information at your fingertips, every time.
Use Cases
Key Features
/7 availability voice input source verification instant answers centralized knowledge base team knowledge sharing faster technician onboarding reduced repeat visitsWho is it for?
installation technicians, field service engineers, installation companies, technical support teams, senior staff, new technicians
