What is Elevenlabs Agents?
Elevenlabs Agents is a powerful platform that enables you to build, test, and deploy AI agents in minutes, not months. Designed for both chat and voice interactions, it allows you to create custom agents for a variety of use cases, including appointment scheduling, invoice management, purchase assistance, and account support. With Elevenlabs Agents, you can resolve inbound support end-to-end at a lower cost per resolution, providing instant answers to customers while freeing your team to focus on complex issues that require human intervention.
The platform excels at lead qualification, abandoned cart recovery, and outbound campaigns at scale. Conversational agents built with Elevenlabs Agents convert at rates that digital flows cannot match, driving significant business growth. You can automate scheduling, reminders, collections, and internal operations, reaching thousands of customers in hours and allowing your team to concentrate on higher-impact work. Users have reported increased conversion rates by up to 2x.
Elevenlabs Agents offers extensive configurability. You can customize voice, language, knowledge base, system prompt, and workflows, then connect to the tools your team already uses—all from a single place. The agent maintains full context across channels, so customers never need to repeat themselves whether they interact via phone, web, WhatsApp, SMS, or email. You can define guardrails, run simulations, and validate agent behavior with automated tests before deployment, ensuring a seamless customer experience.
Built-in analytics track success rates, CSAT scores, language usage, and more. For deeper insights, you can access full transcripts, conversation history, and debug logs. Elevenlabs Agents provides a single platform to deploy AI agents at scale, with compliance, support, and security features. You can add voice and chat agents to your product with just a few lines of code. The platform supports ElevenLabs-hosted LLMs and customer-hosted models, with options for EU data residency, zero retention modes, and enterprise compliance controls. Agents are optimized for low-latency voice and high concurrency, making them ideal for demanding environments.
Use Cases
Key Features
AI agent building chat and voice interactions appointment scheduling invoice management purchase assistance account support lead qualification abandoned cart recovery outbound campaigns workflow customizationWho is it for?
customer support teams, sales teams, operations managers, business growth teams, contact center agents, e, commerce companies
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