What is Engati?
Engati is a no-code chatbot platform designed to help businesses automate customer interactions across popular messaging apps like WhatsApp, Facebook Messenger, Slack, and more. Leveraging natural language processing (NLP) and machine learning, Engati enables dynamic conversations that can handle inquiries, provide recommendations, and execute transactions. The platform offers a visual flow builder, sentiment analysis, and seamless CRM and helpdesk integrations. With pre-built templates for industries like e-commerce, healthcare, and banking, Engati accelerates deployment and scales with business needs. Real-time analytics track performance, user engagement, and conversion metrics. Engati's AI continuously learns from conversations to improve accuracy and personalization, making it ideal for customer support, sales, and marketing automation.
Use Cases
Key Features
No-code visual chatbot builder Multilingual NLP and intent recognition Omnichannel deployment (WhatsApp Messenger Web etc.) Live chat handoff and agent dashboard Sentiment analysis and conversational analytics Integration with CRM ERP and helpdesk tools Pre-built industry templates AI-powered lead generation and qualificationWho is it for?
Customer support teams, marketers, e, commerce businesses, and enterprises looking to automate customer engagement.
