What is Gleap.io?
Gleap is an AI-powered customer feedback and support platform that closes the loop between users and your codebase. It enables software teams to ship self-healing applications by automatically resolving bugs, answering user queries, and converting feedback into actionable product improvements. With Gleap, every ticket, bug report, and feature request becomes a resolution, a pull request, or a roadmap item, allowing your team to focus on building what's next.
Key features include AI agents that autonomously handle support tickets, turning them into code fixes or feature implementations. The platform integrates seamlessly with your development workflow, automatically generating pull requests from bug reports and prioritizing feature requests based on user impact. Gleap also provides a unified dashboard for support, product management, and engineering teams, ensuring alignment and rapid iteration.
Benefits include reduced response times, increased developer productivity, and improved user satisfaction. By automating repetitive support tasks and bug fixes, teams can ship faster and with higher quality. Use cases range from SaaS startups to enterprise software companies looking to streamline their feedback loop and reduce technical debt.
Technical details: Gleap is SOC 2 Type 2 audited, GDPR compliant, and offers EU data residency. It supports integration with popular development tools like GitHub, GitLab, Jira, and Slack. The platform uses advanced AI to understand user intent and context, enabling accurate bug reproduction and fix generation. It also provides in-app feedback widgets, session replay, and crash reporting to capture rich user insights.
Trusted by over 4,500 software teams, Gleap transforms how companies handle user feedback, turning it into a competitive advantage. Whether you're a small team or a large enterprise, Gleap helps you build software that heals itself.
Use Cases
Key Features
AI powered support autonomous bug fixing automated pull requests feedback to roadmap conversion unified dashboard seamless dev workflow integration feature request prioritization self healing applicationsWho is it for?
software teams, product managers, engineering teams, SaaS startups, enterprise software companies, support teams
Similar Tools
Details
ProductBridge is an AI-powered customer feedback tool designed for SaaS teams to automate the entire...
Free trial
Details
Canny Autopilot is an AI-powered feedback management tool that automatically captures, analyzes, and...
Free trial
Details
Rispose.com is a powerful platform that enables you to build and embed AI agents seamlessly into any...
Paid
Details
Productlane is an omnichannel customer support platform engineered for modern, fast-moving companies...
Freemium