Jurnii AI is an experience intelligence platform that revolutionizes how businesses measure and improve their digital customer experience. By combining AI-powered benchmarking with fractional design services, Jurnii transforms weeks of manual audits into minutes of actionable insights. The platform enables instant benchmarking across over 1000 industry-specific data points, covering usability, performance, customer journeys, and competitor pricing, products, and propositions. This allows teams to quickly identify strengths, weaknesses, and opportunities relative to competitors, driving data-informed decisions.
Key features include AI grading with competitor benchmarking, targeted improvement plans, and actionable analytics that uncover deep insights. Jurnii 360 extends these capabilities with advanced analysis, while the Jurnii Studio offers on-demand design, analytics, and research expertise to turn insights into tangible UI/UX improvements. The platform is designed for product managers, UX researchers, digital marketers, and CX leaders who need rapid, reliable data to optimize customer experiences.
Use cases range from e-commerce and SaaS to iGaming and financial services. For example, Jurnii partnered with a leading gaming company to create a complete brand identity, and with a multi-brand iGaming firm to develop a design team strategy aligned with business goals. Another case involved improving customer support operations through optimized reporting, enabling better visibility and faster decision-making.
Technical details: Jurnii uses proprietary AI algorithms to analyze digital touchpoints, generating comprehensive reports with visual dashboards. The platform integrates with existing analytics tools and provides exportable data. Pricing is subscription-based with tiers for different team sizes and needs, including a free insights newsletter. The fractional design services are billed separately, offering flexible engagement models. Overall, Jurnii AI empowers organizations to elevate their customer experience with speed and precision.
product managers, UX researchers, digital marketers, CX leaders, e, commerce teams, SaaS teams, iGaming teams, financial services teams