What is Moveworks?
Moveworks is the leading AI platform for employee support, designed to automate the resolution of common workplace issues across IT, HR, facilities, and more. By combining large language models with deep integrations into enterprise systems, Moveworks understands user intent and executes actions in real time. Employees interact via natural language in messaging platforms like Microsoft Teams, Slack, or web chat, and receive instant solutions—whether that means resetting a password, requesting software, checking vacation balances, or troubleshooting device problems. The AI continuously learns from support tickets, knowledge bases, and employee interactions, improving accuracy and expanding its capabilities over time. For organizations, Moveworks reduces helpdesk ticket volumes by over 50%, cuts resolution times from hours to seconds, and frees up human agents to focus on complex issues. It provides detailed analytics on support trends, employee sentiment, and system performance. Moveworks is SOC 2 certified and deploys in hours, not months, making it a turnkey solution for modern enterprises. With a proven ROI and adoption by companies like Databricks, Broadcom, and Hearst, Moveworks is transforming workplace support into an effortless, always-available experience.
Use Cases
Key Features
Natural language understanding for employee requests Automated ticket resolution and routing Integration with Slack Teams ServiceNow and more Pre-built support for IT HR and facilities Real-time analytics and reporting Self-service knowledge base and AI learningWho is it for?
IT support teams, HR departments, facility managers, and enterprise employees seeking instant resolution of workplace issues.
