Fluidworks Onbi is a voice-guided, operator-like onboarding platform designed to convert signups into customers in just 90 seconds. By leveraging an AI operator, Onbi delivers hands-free, personalized onboarding that adapts to each user, significantly boosting activation rates without burdening your customer success team. This tool is built specifically for SaaS companies and has been proven across over 10,000 user sessions, trusted by more than 100 modern product-led teams.
Key features include an intelligent agent that crawls every screen, variant, and edge-case to create click-perfect playbooks that mirror the walkthroughs of your top CSMs. With sub-500ms studio-quality voice and real cursor control, the onboarding experience feels like a live screen share, eliminating the need for scheduling. Smart nudges and adaptive paths guide users from basic to advanced features, driving deeper product adoption.
Getting started is straightforward: provide a sandbox login and five short walkthrough videos, and Onbi maps every screen, variant, and edge-case. Define your ideal customer profile (ICP) and add discovery questions or usage signals to tailor the happy flow. After pasting a single JS snippet, the agent surfaces automatically for each new user. Voice and cursor walk users through tasks in real time, answering in-context questions. Drop-off analytics flag gaps, and weekly playbook updates ensure continuous improvement in activation metrics.
Use cases include accelerating user onboarding, reducing time-to-value, and increasing feature adoption without expanding your CS team. Technical details: Onbi integrates via a lightweight JS snippet, supports any SaaS product, and provides real-time analytics. The voice interface operates with minimal latency, ensuring a natural and responsive user experience. By automating the onboarding process, Fluidworks Onbi helps teams scale their activation efforts efficiently, turning more signups into loyal customers.
SaaS companies, product, led teams, customer success teams, growth teams, onboarding managers, product managers
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