Levity is an AI-powered automation platform designed specifically for freight and logistics companies to handle email communications efficiently. By leveraging machine learning models, Levity automatically classifies incoming emails, extracts key information such as tracking numbers, shipment details, and customer requests, and can even generate appropriate responses. This reduces the time spent on manual email processing, minimizes human errors, and speeds up response times. The tool integrates seamlessly with popular email clients like Gmail and Outlook, as well as with logistics software like TMS and ERP systems. Levity offers customizable workflows, allowing users to define rules for different email types (e.g., rate requests, booking confirmations, delivery status inquiries). It also provides analytics to monitor performance and identify bottlenecks. Suitable for small to large logistics firms, Levity helps teams focus on higher-value tasks while maintaining accurate and timely communication with partners and customers.
Logistics managers, freight brokers, and shipping coordinators looking to automate email workflows.
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